Returns & Exchanges
When do you restock your products?
Due to high demand, some items may occasionally be out of stock. While we don’t have set restock dates, we are constantly working to replenish popular products as quickly as possible. To stay updated on restocks, we recommend visiting the product pag
How do I cancel my order?
We understand that plans can change, and we’ll do our best to help you out!. Please note: THC products are final sale. Once a THC order has shipped, it can’t be returned or refunded, so the options below apply to CBD orders only. If your CBD order ha
Refunds and Returns
At VIIA, we want you to be satisfied with your purchase. We offer a flexible return and refund policy to make the process smooth and transparent. Please review our guidelines below to determine which option works best for your situation. All THC prod
VIIA’s Worry-Free Guarantee
We know that buying hemp products online can feel uncertain, especially if you’re new to exploring our products. That’s why we created the Worry-Free Guarantee. If you’re unsatisfied with a CBD product you’ve tried, you can return it for store credit