VIIA logo
VIIA logo

All articles

Returns & Exchanges

When do you restock your products?

Due to high demand, some items may occasionally be out of stock. While we don’t have set restock dates, we are constantly working to replenish popular products as quickly as possible. To stay updated on restocks, we recommend visiting the product pag

How do I cancel my order?

We understand that plans can change, and we’ll do our best to help you cancel your order if possible. Here’s how to request an order cancellation:. If your order has already shipped, you still have a few options:. Once we receive the returned package

Refunds and Returns

At VIIA, we want you to be satisfied with your purchase. We offer a flexible return and refund policy to make the process smooth and transparent. Please review our guidelines below to determine which option works best for your situation. If you’d lik

VIIA’s Worry-Free Guarantee

We know that buying hemp products online can feel uncertain, especially if you’re new to exploring our products. That’s why we created the Worry-Free Guarantee. If you’re unsatisfied with a product you’ve tried, you can return it for store credit, gi