We use USPS to get your orders to you! They’re reliable and handle most of our shipping needs. If you have any specific delivery questions or concerns, feel free to reach out to us at [email protected] and we’ll be happy to help!
At the moment, we provide USPS Priority shipping for an additional fee, which you can add in at checkout.
Yes! We offer free shipping on all orders over $100.
Currently, we are unable to ship to APO addresses. We apologize for any inconvenience this may cause.
Currently, we are unable to ship to the U.S. territories at this time. We apologize for any inconvenience this may cause.
We understand how concerning it can be when your package is marked as delivered, but you haven’t received it. While this situation is rare, it can happen. Below is a guide to help you locate your package and take the next steps. Carriers often leave
After placing an order with us, you should receive two emails:. If you didn’t receive these emails, here are a few steps to try:. If you still can’t find the email, please reach out to our customer support team at [email protected]. One of our repre
At VIIA, we aim to process and ship your orders as quickly as possible. Here’s what you can expect in terms of processing and delivery times:. As a small, dedicated team, we work hard to get your orders out promptly and appreciate your patience and u
While our products are crafted to be fully compliant with federal regulations, we are no longer shipping to California at this time. To check which products are available for delivery to your location, we encourage you to visit our website, select y
Currently, we only offer shipping within the United States. We do not ship internationally at this time. We hope to expand our reach in the future, so please stay tuned for updates! If you have any further questions about our shipping policies, feel
Yes, all packages are shipped discreetly to protect your privacy. Here’s what you can expect with our packaging:. Our goal is to provide secure, discreet, and reliable delivery every time. If you have any questions, please contact our support team. T
If your order was returned to sender, you can reach out to us at [email protected] and let us know the situation. Please be sure to provide your order details in the email to make the process as smooth as possible!