Why is my tracking information not updating?Updated 22 days ago

This sometimes happens when USPS forgets to scan the package at pickup. Rest assured, your order has been picked up and is on its way. It’s likely that the tracking will update once it reaches the next sorting facility. The expected delivery is usually by the 8th business day, so if you haven’t received your package within 3 days after that, please let us know. We've seen cases where the tracking doesn't update, but the package still arrives on the final delivery day. If your package hasn’t arrived by then, reach out to us, and we’ll promptly file a lost package claim on your behalf.